Thank you for shopping with us. We want you to be satisfied with your purchase. Please read our Return, Refund, and Exchange Policy carefully.

Returns

We accept returns within 7 days of the original purchase date.

To be eligible for a return:

• The item must be unused, unworn, and in its original condition.
• The item must be returned in its original packaging with all tags attached (if applicable).
• Proof of purchase or your order confirmation is required.

Items returned after the 7-day period are not eligible for a refund or exchange.

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If your return is approved:

• Your refund will be issued to your original method of payment.
• Please allow 5–10 business days for the refund to appear in your account, depending on your bank or payment provider.

Shipping charges are non-refundable unless the return is due to our error or a defective product.

Color Exchanges

If you would like to exchange your item for a different color, you may request a color exchange within 7 days of your purchase.

To qualify:

• The item must be unused and in its original condition.
• The requested color must be available in stock.
• Customers are responsible for any shipping costs associated with the exchange unless the exchange is due to our error.

If the requested color is unavailable, we will contact you to discuss alternative options.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. Include your order number and photos of the item so we can resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding this policy or need to request a return or exchange, please contact our customer support team through our Contact page or by email.

We appreciate your business and thank you for shopping with us.

Damaged Product Replacement Program

If your product becomes damaged within 30 days of the original purchase date due to normal use, we offer a replacement discount to help you get back up and running.

To qualify:

• The damage must be reported within 30 days of the purchase date.
• Proof of purchase is required.
• Photos of the damaged product must be submitted for review.
• Damage resulting from misuse, abuse, unauthorized modifications, accidents, or improper care is not eligible.

If your claim is approved, you will receive a 30% discount toward the purchase of the same product or a comparable replacement product available on our website.

This offer is limited to one replacement discount per original purchase and cannot be combined with other promotions or discounts. The discount has no cash value and is non-transferable.

International Shipping Policy

We are proud to offer international shipping to select countries.

Shipping Times

International delivery times vary depending on the destination, customs processing, and the shipping carrier. Estimated delivery times provided at checkout are estimates only and are not guaranteed.

Customs, Duties & Taxes

International orders may be subject to import duties, taxes, customs fees, or other charges imposed by the destination country. These fees are not included in your order total and are the sole responsibility of the customer.

We recommend checking with your local customs office before placing your order to understand any potential charges.

Customs Delays

We are not responsible for delays caused by customs inspections, import procedures, weather conditions, or other circumstances beyond our control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Orders returned due to an incorrect or incomplete address may be subject to additional shipping charges before they can be reshipped.

Lost or Damaged Shipments

If your package arrives damaged or is lost in transit, please contact us as soon as possible. We will work with the shipping carrier to investigate the issue and help find the best possible resolution.

Delivery Refusal

If an international shipment is refused by the recipient or cannot be delivered due to unpaid customs duties or taxes, any shipping charges, customs fees, or return shipping costs incurred will be deducted from any eligible refund.

Questions

If you have any questions about international shipping, please contact our customer support team before placing your order.